This Privacy Policy explains how www.chimecrystalglow.com collects, uses, stores, and protects your personal information. By accessing this website or using related services, you indicate that you have read and agree to the contents of this Privacy Policy.
I. Information Collection During your use of this website, we may collect the following types of information:
- Basic Identity Information: such as name, shipping address, contact number, and email address
- Transaction Information: such as order details, payment records, and delivery information
- Technical Information: such as IP address, browser type, access time, and device information
- Usage Behavior Information: such as browsing history, click behavior, and page dwell time
We only collect information necessary to provide the services provided.
II. Information Use The information we collect will be used for the following purposes:
- Processing orders and completing delivery services
- Providing customer support and after-sales service
- Improving website functionality and user experience
- Conducting security monitoring and fraud prevention
- Providing necessary notifications or communications, subject to compliance with laws and regulations
We will not use your personal information for unauthorized commercial purposes.
III. Information Sharing We promise not to sell or rent your personal information to unrelated third parties. However, necessary information may be shared in the following situations:
- Sharing delivery information with logistics service providers
- Sharing transaction verification information with payment service institutions
- Disclosure required by laws, regulations, or government agencies
- To protect legitimate rights and interests, prevent fraud, or security risks
- All third parties must comply with strict information protection obligations.
IV. Information Storage and Protection
We take reasonable technical and management measures to protect the security of your personal information, including encrypted transmission, access control, and security monitoring, to prevent information loss, leakage, or unauthorized access.
V. Use of Cookies
This website may use cookies and similar technologies to improve browsing experience, analyze website traffic, and optimize services. You can choose whether to accept cookies through your browser settings, but this may affect the normal use of some functions.
VI. User Rights
You have the right to:
- Inquire about and access your personal information
- Request correction of inaccurate information
- Request the deletion of personal information if it complies with legal regulations
- Withdraw your consent to the use of your information (which may affect some services)
VII. Protection of Minors
This website is not intended for users under the age of 18. If we discover that a minor has provided personal information without the consent of their guardian, we will delete the relevant data as soon as possible.
VIII. Terms Updates
We may update this Privacy Policy from time to time in accordance with laws, regulations, or business needs. The updated content will be published on this page, and we recommend that you check it regularly.
IX. Contact Information
If you have any questions about this Privacy Policy or need assistance, please contact us using the contact information provided on the website.